Our Exercise Programmes

Continuous Solutions offer a wide range of flexible exercise programmes to support our clients varying needs and objectives.  Whilst we can develop bespoke exercises to meet specific objectives of clients, most of our clients find that they can easily find a suitable format for their exercise, from the following list:

Desk Top / Walk-Through Exercise

Aim:

A Desk Top exercise aims to provide the Team with the opportunity to familirise themselves with the Plans and allow them to become better acquainted with the response process, the tools and techniques for responding to and managing an incident, and to help validate the information contained within the Plans.

Approach:

A straight forward but relevant incident scenario is presented to the Team via a slide deck. Our consultants will facilitate the process in order for the Team to workshops their response.

Advantages:

This option is particularly useful for an introduction to Crisis Management for the entire CMT as a whole, for individual Team members with little experience or, when implementing new Plans and procedures.  It can also be combined with a introductory training session for the CMT (additional fees apply).

Role Play Exercise

Aim:

A Role Play exercise is designed to challenge the Team by increasing the dynamics of the exercise, injecting a level of realism over issues faced and the pressures experienced in a crisis situation.

Approach:

The Team is presented with a scenario of a major incident situation, directly or indirectly impacting the business.  Faced with mounting issues and increasingly unexpected complications (introduced by phone from an Exercise Control Team), the Team must enact their roles as they would if the incident was for real.  For the purpose of the exercise, communications are controlled and kept within the incident room and exercise control room only.

Advantages:

A role play exercise brings an incident scenario to life, encourages the full engagement all participants, exploits their learning opportunity, and really challenges the suitability of the plans and the arrangements in place

Continuous Solutions provided invaluable support to our first disaster recovery test scenario and real time recovery of our IT systems and occupancy of our newly acquired DR office. Without their support the ambitious two days we had set ourselves could have been wasted.

Director of Risk Management

NAAFI

Partial Mobilisation Exercise:

Aim:

A partial mobilsation exercise is an effective means of creating both awareness of individuals and allowing some testing of organisations recovery arrangements.

Approach:

A partial mobilisation exercise is mainly associated with work area recovery and requires the need for both the participants and business to undertake a pre-planned recovery of critical assets and infrastructure in a controlled and restricted approach.  They are designed to prove the concept by bench-testing the arrangements.

Advantages:

The benefits derived in a partial mobilisation of the recovery arrangements can be significant to the organisation.  The output provides the first stage of assurance, to the organisation, builds confidence in the capability and, provides the opportunity to identify gaps in the process in order to avoid failure during real activation situation.

This approach can also be combined with either of the above role-play exercises, in order to provide greater assurance over the organisations response and recovery capabilities.

Full Mobilisations Exercise:

Aim:

An exercise designed to deploy a full mobilisation of the organisations recovery arrangements, designed to robustly test the recovery capability.

Approach:

Full mobilisation exercises are often associated with IT disaster recovery, or work area recovery arrangements.  This approach is not exclusive to these areas alone and as such, should be considered for any environment where the recovery arrangements are able to undergo a full activation process in a test environment.

Advantages:

This is an ideal means of evaluating if your organisations recovery capability is fit for purpose and in turn, provides assurance, over its suitability and sustainability.

This approach can also be combined with either of the above role-play exercises, in order to provide very comprehensive assurance over the organisations response and recovery capabilities.

The work Continuous Solutions did for us in testing our systems under a crisis scenario added real value.

CEO

Shropshire Housing Group

Full Role-Play Exercise:

Aim:

To simulate a very real and pressurised environment from which the Team can really develop and exploit their skills and explore roles, responsibilities, and interfaces with support teams, the wider organisation, and key stakeholders.

Approach:

The extended role-play exercise will expect the Team to fully enact their roles and responsibilities, as they would do if the incident was for real.  The basis of the approach is in keeping with the Role Play exercise (above) and also requires an Exercise Control Team.  In addition, it introduces communications between other Teams remote from the Team, for example Incident Support Teams (such as HR and PR), 3rd Parties (such as the media or suppliers) or, the wider business operations (such as Supply Chain and delivery facing activities).

Advantages:

This type of exercise is an excellent opportunity to enact out a major incident situation, whilst maintaining a controlled approach, enhancing Team skills, and encouraging real learnings through experiencing the real demands that could be encountered by the Team.

Whilst a broad range of scenarios can be used to form the basis of the exercises detailed above, we will ensure that the scenarios used are both relevant to the organisation, realistic in their content, and in keeping with the risk environment within which the organisations operates.